Payment Policy

At Lavine London, we are committed to providing a secure and reliable shopping experience. Protecting your personal and payment information is a top priority, which is why our website uses industry-standard SSL (Secure Socket Layer) encryption to safeguard all data transmitted during checkout.

We continuously maintain appropriate security measures to help protect your information and ensure every purchase is completed safely and securely.

Accepted Payment Methods

For your convenience, we accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

All prices displayed on our website are shown in British Pounds (GBP £).

Secure Payment Processing

Every payment is processed through trusted, PCI-compliant payment providers that use advanced encryption and fraud prevention technologies. These secure payment gateways help protect your financial information throughout the transaction process.

Payment Information Security

Your payment details are encrypted before they are transmitted and are processed directly by our secure payment partners. Lavine London does not store or have access to your full credit or debit card information.

After an order is placed, we can only access limited transaction details required to process your order, including your billing and shipping information, purchased items, and the last four digits of your payment card for verification purposes.

Secure Checkout

You can confirm that your connection is protected by checking for the padlock icon in your browser and ensuring our website address begins with https:// before entering any personal or payment information.

Order Verification

To help prevent unauthorized transactions and protect our customers, certain orders may require additional verification before dispatch.

If we need to confirm any details regarding your purchase, a member of our customer support team will contact you using the information provided during checkout.

By completing a purchase on Lavine London, you acknowledge and agree to this Payment Policy.

Contact Information

Email Address: info@lavinelondon.com

Phone Number: +44 7988520570

Store Name: Lavine London

Warehouse Address: Exhibition House, Addison Bridge Place, Unit 19.6, London, W14 8XP

Business Name: Creations Cove Limited

Company Number: 76891239

Company Address: Room 01, 26th Floor
Working View Commercial Building, 21 Yiu Wah Street, Causeway Bay, Hong Kong

Customer Service Hours: Monday–Friday, 9:00 AM – 6:00 PM (GMT)

Our customer support team is unavailable during weekends. Any enquiries received outside of business hours will be answered as soon as possible on the next working day.

Response Time: We aim to reply to all messages within 24 hours and appreciate your patience while we assist you.