Contact
If you have any questions about your order, delivery, returns, exchanges, or any of our products, our customer support team is always happy to assist.
To help us respond as quickly and accurately as possible, please include the following information in your message:
- Full Name: Your full name
- Email Address: The email address used to place your order
- Order Number: If applicable
- Details of Your Enquiry: A brief description of your question or the assistance you require
Providing these details will help us locate your order more efficiently and respond to your enquiry as quickly as possible.
Contact Information
Email Address: info@lavinelondon.com
Phone Number: +44 7988520570
Store Name: Lavine London
Warehouse Address: Exhibition House, Addison Bridge Place, Unit 19.6, London, W14 8XP
Business Name: Creations Cove Limited
Company Number: 76891239
Company Address: Room 01, 26th Floor
Working View Commercial Building, 21 Yiu Wah Street, Causeway Bay, Hong Kong
Customer Service Hours: Monday–Friday, 9:00 AM – 6:00 PM (GMT)
Our customer support team is unavailable during weekends. Any enquiries received outside of business hours will be answered as soon as possible on the next working day.
Response Time: We aim to reply to all messages within 24 hours and appreciate your patience while we assist you.